Shipping & Returns

Where do we deliver

We deliver Locally in Southern Adelaide and also Interstate via Petals Network. Same day delivery of flowers and gifts throughout Southern Adelaide, as well as deliveries throughout most areas of Australia via the Petals Network. Extra charges and conditions may apply for local and interstate restricted areas.

Delivery Charges

Delivery charges are based upon suburb and start from as little as $10 for local deliveries (McLaren Vale area) and up to $25 to outer city suburbs. We do not deliver North of the city. Please choose your suburb when ordering online for an accurate delivery cost or call us on 047 829 7206 for any further queries.

Delivery Time Frames

Same day delivery guaranteed, when the order is placed by 12noon Monday - Friday (Adelaide time). For any order you wish to place for same day delivery after this time, please call us on 047 829 7206 to confirm if this is possible. There is no delivery service on Sundays normally except for peak periods like Valentine’s Day, Mother’s Day and other special events.

Delivery to business addresses will occur by 5pm and residential addresses will occur by 6pm, unless otherwise specified and confirmed by a member of our team. Any orders received after these times will be delivered the next working day. If we are given a wrong address, we are happy to re-deliver your order for the relevant suburb delivery charge, which will be confirmed via one of our team.

If the recipient is at the time of delivery, our experienced and caring couriers will leave the flowers in a safe, shaded location at the front of the property and in water where necessary. If the courier is unable to leave the order, we will attempt to leave with a neighbour and in each instance a delivery note will be left in the mail box.

If the above is still unsuccessful, we will phone the sender to arrange a new delivery time and an additional delivery fee will apply.